Privacy Policy

Immuno Centar respects your privacy and is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of Bosnia and Herzegovina.

What data do we collect?

We collect only the information voluntarily provided by users, including:

• Full name
• Email address
• Phone number
• Messages submitted through contact forms, appointment requests, or direct email communication

How do we protect your data?

• Your data is stored in a secure digital environment and protected through appropriate technical and organizational safeguards against unauthorized access, loss, or misuse.
• Personal data is not shared with third parties unless legally required by competent authorities.

Who has access to your data?

Access to personal data is limited exclusively to authorized members of the Immuno Centar team for the purpose of responding to inquiries, scheduling appointments, and providing services.

Your rights

Under applicable data protection laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to the processing of your data

For any requests regarding your personal data, please contact us at:

info@immunocentar.com

Data retention

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.

Legal basis for processing

Personal data is processed on the basis of:

• Your explicit consent
• Contractual obligations (e.g. appointment scheduling)
• Legal obligations (e.g. record keeping requirements)